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Data Protection

999x Speed Privacy Policy — Your data belongs to you

999x Speed takes your personal data seriously. On this page, find out what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026 SSL 256-bit Secured
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Our Core Commitment
  • Your data is never sold to third parties
  • 256-bit SSL Encryption at All Times
  • Your Right to Data Deletion
  • Explicit Consent for Cookie Use
  • Regular Security Audits

How We Protect Your Information

The Core Pillars of Privacy Protection at 999x Speed

Advanced Encryption
Every transaction and login session is secured with 256-bit SSL/TLS encryption. Your data cannot be intercepted in transit.
Secure Data Storage
Your personal information is stored on encrypted servers. Server access is strictly controlled and regular security audits are conducted.
Limited Data Access
Only authorized 999x Speed staff can access your information, and solely when necessary to provide services. All access is logged.
Never Sold to Third Parties
Your name, phone number, or any personal information will never be sold to advertisers or third parties.
Regular Security Audits
Third-party cybersecurity experts regularly audit 999x Speed's systems to identify and address vulnerabilities.
Your Control
You can view, correct, or request deletion of your data at any time. Your data belongs to you.
1. Introduction & Scope

In Brief: 999x Speed regards your privacy as a fundamental right. This policy explains what information we hold, why we hold it, and how we keep it secure.

This Privacy Policy applies to the 999x Speed website, mobile app, and all associated services. By using any 999x Speed service, you are considered to have agreed to the terms of this Privacy Policy.

We may update this policy from time to time. For significant changes, you will be notified via your registered email or phone number, and the date at the top of the page will be updated. Continued use of our services after any changes constitutes your acceptance of the revised policy.

We do not knowingly collect information from anyone under the age of 18. If a minor is identified, all associated data will be deleted immediately.

2. Information We Collect

999x Speed collects different types of information from various sources. A detailed breakdown by category is provided below:

a) Information provided at registration

  • Full Name & Date of Birth
  • Email Address & Mobile Number
  • National ID Number (for KYC verification)
  • Password (stored in encrypted form, never as plain text)

b) Information Collected Automatically During Use

  • IP address and device information (model, operating system)
  • Browser Type & Version
  • Time Spent on Platform & Pages Visited
  • Login and Logout Times
  • Cookies & Session Data

c) Financial Transaction Information

  • Deposit and withdrawal amounts and timestamps
  • Payment method used (last few digits of your bKash/Nagad/Rocket number)
  • Transaction Reference Number

999x Speed never collects or stores your full mobile banking PIN or password. All payment processing is handled entirely through secure third-party gateways.

3. Purpose of Data Use

999x Speed uses collected information only for specific purposes:

Purpose Data Used Legal Basis
Account Creation & Management Name, Email, Phone Contractual Requirements
Identity Verification (KYC) NID & Date of Birth Legal Obligations
Transaction Processing Payment Information Contractual Requirements
Fraud Prevention IP & Device Information Legitimate Interest
Customer Support Contact Information Contractual Requirements
Sending Promotional Offers Email & Phone Your Consent
Platform Improvement Usage Data (Anonymous) Legitimate Interest

999x Speed will never use your information for any purpose beyond those listed above. If we need to use your data for a new purpose, your separate consent will be obtained.

4. Who Your Information May Be Shared With

To be clear: 999x Speed does not sell your data to advertisers, data brokers, or any third party for commercial purposes.

In certain circumstances, your information may be shared with select third parties:

Payment Providers
bKash, Nagad, Rocket — only the information necessary to complete a transaction is shared.
Regulatory Authorities
We may be required to disclose information to government or regulatory authorities when legally obligated to do so.
Security Auditor
Third-party cybersecurity experts may access limited data during system audits — under strict NDA.
Game Provider
Only session tokens — not personal identity data — are shared with providers such as Pragmatic Play and Evolution.

Each third party operates under its own privacy policy, and 999x Speed ensures they consistently comply with international data protection standards.

6. Data Retention

999x Speed does not retain any data beyond what is necessary:

  • While Your Account Is Active: All personal data remains active.
  • After Account Closure: Transaction records are retained for up to 5 years in accordance with legal obligations.
  • KYC Information: Up to 5 years after account closure for regulatory purposes.
  • Analytics Data: In anonymised form for up to 2 years.
  • Support Conversations: 3 years, as evidence of complaint resolution.

After the above periods have elapsed, data is permanently deleted or anonymized.

7. Your Data Protection Rights

Every 999x Speed member has the following rights over their personal data:

Right to Access
To find out what information we hold about you, submit a request to our support team — we will respond within 30 days.
Right to Rectification
To correct inaccurate or outdated information, please contact our support team. Providing relevant proof will help us process your update faster.
Right to Erasure
When requesting account closure, you may also request deletion of your data — all information beyond what is legally required will be permanently removed.
Right to Object to Processing
You can opt out of marketing communications at any time. An unsubscribe link is included in every email.
Data Portability
You may request an export of your data in a structured, portable format.

To exercise any of your rights, email us at support@999xspeed.com or reach out via live chat.

8. Data Security Measures

999x Speed has implemented both technical and organisational measures to protect your data:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Password Hashing: Passwords are hashed using the bcrypt algorithm — never stored as plain text.
  • Two-Factor Authentication (2FA): 2FA can be enabled for an extra layer of security at login.
  • Firewall & DDoS Protection: Servers are always protected by advanced firewalls and DDoS mitigation systems.
  • Regular Backups: Data is backed up regularly with encryption.
  • Staff Training: All staff receive regular training on data protection practices.

No system is 100% secure. However, if a security breach is detected, 999x Speed will notify affected members within 72 hours and take immediate action.

9. International Data Transfers

999x Speed servers may be located in multiple countries. Where your data is processed outside Bangladesh, protection equivalent to international data protection standards — including GDPR — is always ensured.

Where third parties such as game providers or payment gateways process data in other countries, they do so under strict data protection agreements, which 999x Speed regularly audits.

10. Protection of Minors' Data

999x Speed's services are exclusively for users aged 18 and over. We do not knowingly collect information from minors. If a minor has registered using false details and we identify this, the following steps will be taken:

  • The account will be closed immediately.
  • All collected data will be permanently deleted.
  • No balance or bonuses will be refunded.

If you are a parent or guardian and believe your child is using this platform, please contact us immediately at support@999xspeed.com.

11. Privacy Contact

For any questions, complaints, or requests related to this Privacy Policy, please contact our data protection team:

  • Email: support@999xspeed.com
  • Live Chat: Directly on the Website or App
  • Response Time: Written response within a maximum of 30 days

Before filing a formal privacy complaint, please raise the issue with our support team first — most cases can be resolved quickly.

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Why Does 999x Speed Take Privacy So Seriously?

Not a legal obligation — it's a core part of what we believe in

People in Bangladesh are still quite cautious about sharing personal information on online platforms — and that's completely understandable. Many platforms aren't upfront about how they use your data. 999x Speed is different. We believe transparency is the foundation of trust.

When you register with 999x Speed, you provide your name, phone number, and date of birth. This information is used solely to create your account and verify your identity — nothing else. 999x Speed does not share this data with advertisers or sell it to data brokers.

Used to maintain your login session and ensure platform security. Disabling these cookies will prevent the platform from functioning properly.

A quick note on cookies. 999x Speed uses cookies for two main purposes — to keep your login session active and to understand which parts of the platform are used most. The latter is entirely anonymous data; there is no way to identify you personally from it.

The technical side of data protection matters just as much. 999x Speed uses 256-bit SSL encryption — the same standard adopted by major banks worldwide. Passwords are never stored in plain text; only encrypted hashes are kept, making it impossible to reverse-engineer your actual password.

Finally, it's important to know your rights over your own data. At 999x Speed, you can request to view, correct, or delete your information at any time — including upon account closure. All data beyond legal obligations will be removed. This is not optional — it is our policy.

Privacy Inquiries

Frequently Asked Questions by Members

There are several ways to reach 999x Speed. The fastest is via Live Chat on the website or app — a Bangla-speaking support agent typically responds within 2–5 minutes. You can also email us at support@999xspeed.com, which is ideal for complex issues since you can include detailed explanations and attachments. Email responses usually arrive within 24–48 hours. Support is available 24/7, every day of the week — even at 3 a.m., and never closed on holidays. For urgent matters, use Live Chat. For account or transaction issues, email us with screenshots and your transaction ID.

When a match is cancelled or postponed indefinitely, the settlement process at 999x Speed is straightforward. If the match is cancelled before it begins, the full stake on all bets is refunded to your account immediately with no deductions. If the match has already started and a certain number of overs or a set amount of playing time has been completed, settlement may be based on official rules — such as the Duckworth-Lewis method in cricket. For accumulator bets, if one match is cancelled, that selection is removed and the remaining results determine the settlement; the cancelled match is assigned odds of 1.00. If any ambiguity arises during settlement, 999x Speed's decision is final — however, you are welcome to raise a dispute with support and we will provide a full explanation.
Safe & Trusted

Enjoy Your Games With Your Data Kept Safe

Your privacy is always protected at 999x Speed. Register with confidence and experience Bangladesh's most secure gaming platform.

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